Last week I had the pleasure of once again joining Deb Neuman on her Back to Business radio program. The topic, Etiquette in the Workplace, was suggested by another frequent guest Pete Chavonelle of PBC Consulting. He had some amazing statistics about how much time and productivity is lost due to rudeness. As Pete said, most of that can be prevented by simply using Common Sense and showing Respect.
I had been asked to join them to specifically discuss Hiring Etiquette and in research prior to the show was surprised to find that most of the articles in a Google search were about the rudeness exhibited by companies during the hiring process. Candidates complain that companies are not getting back to them in a timely manner or even at all. We ask candidates to write cover letters specific to the position, email their applications in a certain manner, and to leave work early to participate in interviews. It is only fair -- and mannerly -- to let them know where they stand in the process.
I am not without fault here. There have been some jobs recently that have taken too long for my comfort level. That can be due to many factors including other priorities or challenges in the organization. Life happens. Life happens to all of us and a little common sense and respect will go far here as well.
Even though I am not always comfortable with Hire Well's time lag in getting back to candidates, I know that I am doing much better than most companies. Why? Because I have been getting thank you emails from candidates who received a "No Thank you, You Don't Meet Our Requirements" email. They are thanking me for getting back to them with a "no" because most companies do not get back to them at all.
In addition to being rude, this does not help your credibility in the workplace or in the market. If you are in a small market like Maine, as I am, remember that these candidates have family and friends and colleagues who could be your clients. Getting back to candidates in an honest and timely manner is polite - and good strategy to protect the reputation of your brand.
Here is what I suggest:
First, try to be sure that you are indeed ready to hire this position and look at the timeline from date of placing the ad. Are you or other key managers going on vacation? What will that do to the review process? In an ideal world that process should take 4 - 6 weeks. What is scheduled in your company during the next 4 - 8 weeks and how will that impact the search?
Second, if you don't have a hiring process, create one. Who will review the resumes and on what criteria? How many interviews will be scheduled and who will participate? If one of the top candidates were to ask you what process to expect, you want to know how to answer that question.
Third, prepare three "master" emails (I love AutoText): 1. We have received your resume. 2. No thank you. 3. Invitation for first interview. Then create a process for getting back to the candidates. This first email does not have to be personalized and an auto responder, administrative assistant or intern can handle it. The other two should have "Dear first name" with the candidate's name spelled correctly.
Once you have reviewed the resumes and gone through first interviews,the remainder of the process should consist of personal calls or emails regarding whether or not the candidate is being moved forward and what the next steps are.
If the job changes, is withdrawn, or the process is put on hold then pull the ad and let the candidates know.
When you do this right, it doesn't have to take too much time, and the rewards are great. Hiring etiquette is a key component of hiring well.
Wednesday, June 10, 2009
Monday, June 1, 2009
Group Interviews - Survivor Style
I ran into an unemployed friend this weekend and asked how her job search was going. She told me she'd had a group interview last week, but wasn't sure how it went and her tone clearly indicated she did not like the process.
Group interviews are an excellent way to determine which candidate will best fit your team. I encourage my clients to involve other managers and staff people in the interview process and meet as a group with each top candidate. This was not what my friend experienced. Rather, 50 candidates were seated in an auditorium, introduced to the organization and the position and "interviewed" as a group.
Really.
We didn't have long to speak on Sunday, but here is what I know of my friend's experience:
The hiring manager was introduced and discussed the position and the company. I assume the process was described. Candidates were then assured that if they wanted to leave at this point, they could do so "with no hard feelings". (I would suspect also no chance at the job.)
Each candidate was asked to introduce him or her self, give a brief description of experience and job history and why he or she would do well in the job. I'm not sure if anyone was asked specific questions or what transpired then. I do know that the final act was to hand out forms for each candidate to verify their interest and contact information. Then, all candidates were again asked to state their name and each person was instructed to note on the form which person (other than themselves) they would recommend be hired.
This is wrong on so many levels that I don't know where to begin, so I'll just touch on the five most obvious issues.
1. A common ground rule in H. R. and recruiting is that one keeps the candidates' names and information as confidential as possible. Maine is a small state and most people don't want their employers to know they are looking. An "interview" such as the one described here totally breaches that confidentiality. It is conceivable - indeed likely - that a candidate may find he or she is openly competing with a co-worker, boss or subordinate, or business competitor; any of which can certainly create problems on the job or in the market.
2. Who is doing the screening for this company? That is the job of the Human Resources Manager or In-House Recruiter. If there is no internal H. R. staff, hiring managers should be instructed in a process that will work well for all parties and is fair for every position. Weeding through resumes and making choices are important tasks and while it can be daunting, it is not impossible. If you can't handle it, hire a consultant or seek a new career.
3. Can you imagine how much of each candidate's time this took? If all 50 spoke just for a minute each of the two times, you are requiring 50 candidates to attend a two or three hour meeting where they have limited opportunity to participate. Can we please assume that some of these people have jobs? That's a lot of time off work with little opportunity to make an impression.
4. The "Survivor" question that essentially voted candidates off the island has to be one of the most uncomfortable interview situations I can imagine. How can a candidate answer that truthfully?
5. Isn't hiring well the goal? How many of the best candidates will pull out because they do not want to be involved in this flawed process? If they assume that other management and H.R. decisions are also handled or miss-handled in a similar manner, then those candidates who withdraw and choose to leave the island may be those who are more confident, informed, and experienced. If that happens, the company clearly won't be able to hire the best available candidate. Not by a long shot.
Group interviews are an excellent way to determine which candidate will best fit your team. I encourage my clients to involve other managers and staff people in the interview process and meet as a group with each top candidate. This was not what my friend experienced. Rather, 50 candidates were seated in an auditorium, introduced to the organization and the position and "interviewed" as a group.
Really.
We didn't have long to speak on Sunday, but here is what I know of my friend's experience:
The hiring manager was introduced and discussed the position and the company. I assume the process was described. Candidates were then assured that if they wanted to leave at this point, they could do so "with no hard feelings". (I would suspect also no chance at the job.)
Each candidate was asked to introduce him or her self, give a brief description of experience and job history and why he or she would do well in the job. I'm not sure if anyone was asked specific questions or what transpired then. I do know that the final act was to hand out forms for each candidate to verify their interest and contact information. Then, all candidates were again asked to state their name and each person was instructed to note on the form which person (other than themselves) they would recommend be hired.
This is wrong on so many levels that I don't know where to begin, so I'll just touch on the five most obvious issues.
1. A common ground rule in H. R. and recruiting is that one keeps the candidates' names and information as confidential as possible. Maine is a small state and most people don't want their employers to know they are looking. An "interview" such as the one described here totally breaches that confidentiality. It is conceivable - indeed likely - that a candidate may find he or she is openly competing with a co-worker, boss or subordinate, or business competitor; any of which can certainly create problems on the job or in the market.
2. Who is doing the screening for this company? That is the job of the Human Resources Manager or In-House Recruiter. If there is no internal H. R. staff, hiring managers should be instructed in a process that will work well for all parties and is fair for every position. Weeding through resumes and making choices are important tasks and while it can be daunting, it is not impossible. If you can't handle it, hire a consultant or seek a new career.
3. Can you imagine how much of each candidate's time this took? If all 50 spoke just for a minute each of the two times, you are requiring 50 candidates to attend a two or three hour meeting where they have limited opportunity to participate. Can we please assume that some of these people have jobs? That's a lot of time off work with little opportunity to make an impression.
4. The "Survivor" question that essentially voted candidates off the island has to be one of the most uncomfortable interview situations I can imagine. How can a candidate answer that truthfully?
5. Isn't hiring well the goal? How many of the best candidates will pull out because they do not want to be involved in this flawed process? If they assume that other management and H.R. decisions are also handled or miss-handled in a similar manner, then those candidates who withdraw and choose to leave the island may be those who are more confident, informed, and experienced. If that happens, the company clearly won't be able to hire the best available candidate. Not by a long shot.
Wednesday, April 15, 2009
Employment at Will Under Attack in Maine
Somehow I missed it – did you? On April 9 the Maine State Legislature had a hearing on LD 1185. If this law passes, Maine will no longer be an “employment at will” state. I am grateful that Chris Hall of the Portland Regional Chamber testified on behalf of the business community and have I linked his analysis here.
If LD 1185 passes, you can only fire or lay off employees for “Good Cause”. The law then defines “Good Cause” as:
Clearly, there may be disagreements between employee and employer on the above issues. So, who decides whether the situation complies with “Good Cause”? Well without boring you with all the legal language (that bunch above was enough for me): You and the employee have to agree that you have Good Cause to let him or her go. If you can’t agree, you can pay severance equal to a month’s salary for every year the employee has worked for you – or you can go to arbitration. Oh – and to make sure you are doing things right, every time you let an employee go you would have to send a document to the state describing the circumstances.
Actually, according to some interpretations, as an employer you would want to have a written agreement with the new hire declaring whether the employment will operate under a Good Cause dismissal or severance pay. That’s a great discussion with a new hire, isn’t it? Chris Hall of the Portland Regional Chamber, says, “I think what it means in real life is that the employer will never want to spin the ‘good cause’ roulette wheel of arbitration, so employers will feel compelled to take the severance pay option when they hire someone.”
Who will this effect? Every employer with 5 or more full time employees – including those with seasonal employees who work 20 weeks a year.
Why should you be concerned?
• It puts a huge burden on employers and state agencies at a time when we can’t afford larger burdens and more cost in either sector.
• It doesn’t add any value. It will not help employers be better managers or employees to be better workers. It will help and encourage them to be more adversarial. It will add more state bureaucracy and give attorneys and arbitrators more business. It will not help small business grow. Large companies, with HR departments and extensive policies in place are generally already providing the feedback and warnings to their employees. Small companies, business owners who simply want to do the best they can, may not yet be as good at these skills as we would like them to be. This law won’t help them. In this job market, (in any job market in Maine) shouldn’t we help the people who create the jobs?
• Employers will make decisions that will result in fewer jobs for Mainers. They will create more part time positions; use any downturn to lay off more people; choose not to grow; or choose not to start a business to Maine.
• It “fixes” a problem that doesn’t exist. Most small companies hire too quickly and keep the wrong person on board too long. They don’t fire effective employees – heck they rarely fire ineffective ones. Companies need to grow and change with technology and competition. They need to be able to hire when necessary and fire or lay off when necessary. Often, this is good for the employee. He or she is forced to make a change that will result in a job with a better fit. We know that having the wrong person in a position brings down the productivity and morale of the department and the company. We need to help our companies be more productive, not hobble them further.
• Some people who could excel won’t get hired. Perhaps a qualified person couldn’t get a reference from a former manager; perhaps they were out of the job market for a few years; or perhaps they moved around a bit more than the business owner is comfortable with. I have seen such candidates be given a chance and succeed. If this law is passed, business owners and managers will take fewer chances. People who have made one or more bad career choices, people who are changing careers, people who don’t fit the ideal, will not be hired. It’s that simple. This will be a loss for all of us. Good people who deserve a chance and who can become outstanding team members won’t get that opportunity, because the companies won’t dare hire them. Those good people will leave the state or have to take lower level positions for lower pay.
If you agree, please contact your state legislator. I have been told that this bill is expected to be moved out of committee for a vote by our senators and representatives. We need to contact all democrats who will listen to the business community and make them understand that this bill is wrong.
If LD 1185 passes, you can only fire or lay off employees for “Good Cause”. The law then defines “Good Cause” as:
A. A reasonable basis related to an individual employee for termination of the employee's employment in view of relevant factors and circumstances, which may include the employee's duties, responsibilities, conduct on the job or otherwise, job performance and employment record; or
B. The exercise of business judgment in good faith by the employer, including setting its economic or institutional goals and determining methods to achieve those goals, organizing or reorganizing operations, discontinuing, consolidating or divesting operations or positions or parts of operations or positions, determining the size of its workforce and the nature of the positions filled by its workforce and determining and changing standards of performance for positions.
Clearly, there may be disagreements between employee and employer on the above issues. So, who decides whether the situation complies with “Good Cause”? Well without boring you with all the legal language (that bunch above was enough for me): You and the employee have to agree that you have Good Cause to let him or her go. If you can’t agree, you can pay severance equal to a month’s salary for every year the employee has worked for you – or you can go to arbitration. Oh – and to make sure you are doing things right, every time you let an employee go you would have to send a document to the state describing the circumstances.
Actually, according to some interpretations, as an employer you would want to have a written agreement with the new hire declaring whether the employment will operate under a Good Cause dismissal or severance pay. That’s a great discussion with a new hire, isn’t it? Chris Hall of the Portland Regional Chamber, says, “I think what it means in real life is that the employer will never want to spin the ‘good cause’ roulette wheel of arbitration, so employers will feel compelled to take the severance pay option when they hire someone.”
Who will this effect? Every employer with 5 or more full time employees – including those with seasonal employees who work 20 weeks a year.
Why should you be concerned?
• It puts a huge burden on employers and state agencies at a time when we can’t afford larger burdens and more cost in either sector.
• It doesn’t add any value. It will not help employers be better managers or employees to be better workers. It will help and encourage them to be more adversarial. It will add more state bureaucracy and give attorneys and arbitrators more business. It will not help small business grow. Large companies, with HR departments and extensive policies in place are generally already providing the feedback and warnings to their employees. Small companies, business owners who simply want to do the best they can, may not yet be as good at these skills as we would like them to be. This law won’t help them. In this job market, (in any job market in Maine) shouldn’t we help the people who create the jobs?
• Employers will make decisions that will result in fewer jobs for Mainers. They will create more part time positions; use any downturn to lay off more people; choose not to grow; or choose not to start a business to Maine.
• It “fixes” a problem that doesn’t exist. Most small companies hire too quickly and keep the wrong person on board too long. They don’t fire effective employees – heck they rarely fire ineffective ones. Companies need to grow and change with technology and competition. They need to be able to hire when necessary and fire or lay off when necessary. Often, this is good for the employee. He or she is forced to make a change that will result in a job with a better fit. We know that having the wrong person in a position brings down the productivity and morale of the department and the company. We need to help our companies be more productive, not hobble them further.
• Some people who could excel won’t get hired. Perhaps a qualified person couldn’t get a reference from a former manager; perhaps they were out of the job market for a few years; or perhaps they moved around a bit more than the business owner is comfortable with. I have seen such candidates be given a chance and succeed. If this law is passed, business owners and managers will take fewer chances. People who have made one or more bad career choices, people who are changing careers, people who don’t fit the ideal, will not be hired. It’s that simple. This will be a loss for all of us. Good people who deserve a chance and who can become outstanding team members won’t get that opportunity, because the companies won’t dare hire them. Those good people will leave the state or have to take lower level positions for lower pay.
If you agree, please contact your state legislator. I have been told that this bill is expected to be moved out of committee for a vote by our senators and representatives. We need to contact all democrats who will listen to the business community and make them understand that this bill is wrong.
Tuesday, March 3, 2009
The Times They Are A-Changin'
If you aren't using Twitter you may be dismayed by yet another article about social media. This week alone, Fox, CNN, NPR, The View, The Jon Stewart Show, and Doonesbury all discussed Twitter in some fashion. Well read on. The Times They Are A-Changin' and you might as well know some ways in which it will affect you and your candidates as you seek to fill key positions.
As a fairly new user of Twitter, I have come to enjoy reading and writing 140 character messages for many reasons. The most important: it's educational. Twitter is populated with a lot of smart people and many of them share their knowledge via blog posts, pod casts, books and articles. Others take the time to find interesting blog posts, pod casts, books and articles and share them with their followers. So, I have a lot of new reading material and I have "met" many new people with whom I can share information. I am definitely not an early adopter. In fact, I'm more of a resigned follower in this time of change, one who is working to understand where everything fits in my life and business.
Yesterday on Twitter, Stuart C. Foster posted a question asking why he simply couldn't use his Linked In page as his resume. Since reviewing resumes and evaluating candidates is a major part of my job, I have definite opinions on the subject and shared them with Stuart on Twitter in a number of Tweets. (Stay with me.) When the 140 character limit got to me, we had an excellent phone conversation.
Stuart is Maine born and educated. living in Boston -- looking for work and consulting in marketing. Today Stuart contacted me to get my permission to use my Tweets in an article on his blog, and he treated me very kindly in an excellent piece on his view of the issue.
So what's the message? First of all, social media is here to stay. Deal with it. Learn it. If you want to hire the best and the brightest and if you seek to hire new college grads, then know that they are Linked In, on Facebook, and Twitter. (This is all very different - and much better than - "Tune in, turn on and drop out".) As hiring managers and employers it makes sense to network on Linked In and check out candidates on all major social media sites. It also makes sense for us to get up to speed on the technology and the issues surrounding it in terms of resumes, references, and hiring. You may also want to have some rules and expectations around blogging and micro-blogging for the company and for personal use.
Secondly, while my answers to Stuart are right in most situations today, you can expect things to change down the road. It will take a few years at least and the changes won't come easily to most small companies, but these new forms of communication and networking will absolutely create new forms of resumes and applications, and will provide us with new choices in finding and identifying the best candidates.
Perhaps most important, remember that in the area of social media, those of us who were listening to Dylan 40 years ago can learn a lot from those who may be discovering his music now. If you don't think so, just check out the sophistication of Stuart's blog post compared to mine. I bet it didn't take him forever to get the links right, either.
Finally, if you can find some work for the sharp, witty, and engaging young grads out there -- do it. We are going to need them.
By the way, join me on Linked In; and follow me on Twitter, where I'm @barbatsea.
As a fairly new user of Twitter, I have come to enjoy reading and writing 140 character messages for many reasons. The most important: it's educational. Twitter is populated with a lot of smart people and many of them share their knowledge via blog posts, pod casts, books and articles. Others take the time to find interesting blog posts, pod casts, books and articles and share them with their followers. So, I have a lot of new reading material and I have "met" many new people with whom I can share information. I am definitely not an early adopter. In fact, I'm more of a resigned follower in this time of change, one who is working to understand where everything fits in my life and business.
Yesterday on Twitter, Stuart C. Foster posted a question asking why he simply couldn't use his Linked In page as his resume. Since reviewing resumes and evaluating candidates is a major part of my job, I have definite opinions on the subject and shared them with Stuart on Twitter in a number of Tweets. (Stay with me.) When the 140 character limit got to me, we had an excellent phone conversation.
Stuart is Maine born and educated. living in Boston -- looking for work and consulting in marketing. Today Stuart contacted me to get my permission to use my Tweets in an article on his blog, and he treated me very kindly in an excellent piece on his view of the issue.
So what's the message? First of all, social media is here to stay. Deal with it. Learn it. If you want to hire the best and the brightest and if you seek to hire new college grads, then know that they are Linked In, on Facebook, and Twitter. (This is all very different - and much better than - "Tune in, turn on and drop out".) As hiring managers and employers it makes sense to network on Linked In and check out candidates on all major social media sites. It also makes sense for us to get up to speed on the technology and the issues surrounding it in terms of resumes, references, and hiring. You may also want to have some rules and expectations around blogging and micro-blogging for the company and for personal use.
Secondly, while my answers to Stuart are right in most situations today, you can expect things to change down the road. It will take a few years at least and the changes won't come easily to most small companies, but these new forms of communication and networking will absolutely create new forms of resumes and applications, and will provide us with new choices in finding and identifying the best candidates.
Perhaps most important, remember that in the area of social media, those of us who were listening to Dylan 40 years ago can learn a lot from those who may be discovering his music now. If you don't think so, just check out the sophistication of Stuart's blog post compared to mine. I bet it didn't take him forever to get the links right, either.
Finally, if you can find some work for the sharp, witty, and engaging young grads out there -- do it. We are going to need them.
By the way, join me on Linked In; and follow me on Twitter, where I'm @barbatsea.
Friday, January 23, 2009
Resumes and Cover Letters
I love it when I find reinforcements on the Web. Sometimes it seems that I am swimming against the tide when it comes to my requirements for cover letters and resumes. I try to be clear about my expectations in this blog site and on the Hire Well Company Profile page on www.jobsinme.com/.
Recently I was directed to a delightfully fun post by the Salad Sisters on You Tube. Their musical tirade was directed to people who respond to and critique on You Tube and other sites. Hopefully some of the things that bother the Salad Sisters would never show up on a resume, cover letter, or email note to an employer -- but it is distressingly surprising how many of these errors have appeared in emails and cover letters sent to me by candidates.
There is a lot of competition out here and you only have one chance to make a first impression. You should be putting your best self forward when you are applying for a job.
More recently, Calvin Gilbert, a Graphic and Web Designer from Portland, posted a blog advising potential interns about resumes and cover letters.
So, I am not alone. Intelligent people -- who have the power to hire you or not -- have requirements and expectations regarding how you present your materials. Take heed and put your best self forward. Good luck!
Recently I was directed to a delightfully fun post by the Salad Sisters on You Tube. Their musical tirade was directed to people who respond to and critique on You Tube and other sites. Hopefully some of the things that bother the Salad Sisters would never show up on a resume, cover letter, or email note to an employer -- but it is distressingly surprising how many of these errors have appeared in emails and cover letters sent to me by candidates.
There is a lot of competition out here and you only have one chance to make a first impression. You should be putting your best self forward when you are applying for a job.
More recently, Calvin Gilbert, a Graphic and Web Designer from Portland, posted a blog advising potential interns about resumes and cover letters.
So, I am not alone. Intelligent people -- who have the power to hire you or not -- have requirements and expectations regarding how you present your materials. Take heed and put your best self forward. Good luck!
Thursday, January 15, 2009
Validation!
Just when I am beginning to feel as though I am a nasty person regarding my strenuous requirements for cover letters and resumes,there is validation in the Redfin CEO's recent blog.
This is an excellent blog post and one that I can't top. Everything of importance is mentioned from typos to cover letters. The only caveat for those applying through Hire Well: You can't get to the hiring CEO, but please feel free to consider me as a very acceptable stand-in and address your letters to me, not To Whom It May Concern.
The Redfin blog post is a must read for hiring managers and CEO's. Implicit in the message is that you must evaluate the cover letters and resumes you receive to make sure that every key position is filled by someone who has risen to the highest standards of your company. Hire Well and get it right the first time!
This is an excellent blog post and one that I can't top. Everything of importance is mentioned from typos to cover letters. The only caveat for those applying through Hire Well: You can't get to the hiring CEO, but please feel free to consider me as a very acceptable stand-in and address your letters to me, not To Whom It May Concern.
The Redfin blog post is a must read for hiring managers and CEO's. Implicit in the message is that you must evaluate the cover letters and resumes you receive to make sure that every key position is filled by someone who has risen to the highest standards of your company. Hire Well and get it right the first time!
Friday, January 2, 2009
A Message to Candidates
In this market, searching for a new position can be a daunting, nerve-wracking task. I have heard from candidates who are scared, angry, and depressed and have tried to provide advice that could help them. Unfortunately, that is not my job. Since Hire Well is not a recruiting firm, we don't keep a pool of candidates and don't have candidates that we aid or promote. Because of the way we work and the reasonable, flat fee we charge clients, we simply can't spend a lot of time helping candidates.
Here's is the truth: It is not the job of any hiring manager to help you get hired. It is your job to do whatever you can to present yourself the best way possible. If you don't know how to do that in this market, then get some qualified help. If you are in Maine and have some resources or outplacement support, I can recommend Rhoda Mitchell of New Leaves Consulting. If you don't have resources, talk with friends, or contact state and other agencies.
In the meantime, here are just three tips that may help:
1. Decide what you want to do and what type of company would be best for you. Just as I tell my clients to take the time to figure out the type of person they need, those looking for a career position should create a description of the perfect next job. Include things such as duties, required skills, opportunity for growth, location, size of company, culture -- everything that is important to you and everything that you can provide to the company. Eight years ago I had no idea what career I wanted to move towards, but I did write down the type of things that appealed to me, the things that were essential to my prosperity and happiness, and the type of company and specific location where I wanted to work. When my future employer approached me, I knew nothing of his industry -- but that position met every factor on my list. I stayed there happily and successfully for 6 years.
2. Read the ad carefully. It is very easy to have job boards notify you when a posted job contains your key words. Too many candidates simply apply to those positions without apparently reading the ad. One key example is that three of my current clients have "Account Manager" positions. Each of these clients consider that to be a support role. I understand that other companies consider that to be a sales position. If you simply apply to all Account Manager positions, you may only actually be interested in and at least marginally qualified for half of them. Read the ad to find out if this is the right Account Manager job for you.
3. Read the ad carefully and apply in the manner requested. If a cover letter is required, then write one. If a name is given, then address the letter to that person, not "To Whom it May Concern". If certain requirements are mentioned in the ad, use the letter to show how your experiences make you qualified. If the position is in sales and marketing -- then sell and market yourself and your communication skills. If the ad is placed by the potential employer, then check out their web site to find out more about them and use that information in the cover letter. I can assure you that the majority of candidates do not take the time to write a proper cover letter. If you are not a good fit for the position, the right letter won't change that. But if you are qualified and don't write a letter, or use a generic cover, or send one with typos - I will not schedule an interview with you.
Yes, all of this requires you to do some homework and to take more time when you email your resume. The competition is tough out there. Not everyone is going to get an interview, including some people who could actually succeed in the position. If you are looking for work, your job is to present yourself as a top candidate so that you get an interview. You do that by showing us why you are a top candidate and you do that by taking your time and doing your homework first.
I wish everyone a Happy New Year. May this be a year where companies find the best candidates for the position, and where each candidate finds the position that best suits them. That can only happen if we all do our homework first, and take the time to get it right.
I've been searching the web for other good advice and found the following article and blog that both speak to the truth:
http://www.nytimes.com/2008/03/02/jobs/02career.html
http://blogs.jobdig.com/wwds/2009/01/07/dig-your-job-how-to-find-a-new-one/
Here's is the truth: It is not the job of any hiring manager to help you get hired. It is your job to do whatever you can to present yourself the best way possible. If you don't know how to do that in this market, then get some qualified help. If you are in Maine and have some resources or outplacement support, I can recommend Rhoda Mitchell of New Leaves Consulting. If you don't have resources, talk with friends, or contact state and other agencies.
In the meantime, here are just three tips that may help:
1. Decide what you want to do and what type of company would be best for you. Just as I tell my clients to take the time to figure out the type of person they need, those looking for a career position should create a description of the perfect next job. Include things such as duties, required skills, opportunity for growth, location, size of company, culture -- everything that is important to you and everything that you can provide to the company. Eight years ago I had no idea what career I wanted to move towards, but I did write down the type of things that appealed to me, the things that were essential to my prosperity and happiness, and the type of company and specific location where I wanted to work. When my future employer approached me, I knew nothing of his industry -- but that position met every factor on my list. I stayed there happily and successfully for 6 years.
2. Read the ad carefully. It is very easy to have job boards notify you when a posted job contains your key words. Too many candidates simply apply to those positions without apparently reading the ad. One key example is that three of my current clients have "Account Manager" positions. Each of these clients consider that to be a support role. I understand that other companies consider that to be a sales position. If you simply apply to all Account Manager positions, you may only actually be interested in and at least marginally qualified for half of them. Read the ad to find out if this is the right Account Manager job for you.
3. Read the ad carefully and apply in the manner requested. If a cover letter is required, then write one. If a name is given, then address the letter to that person, not "To Whom it May Concern". If certain requirements are mentioned in the ad, use the letter to show how your experiences make you qualified. If the position is in sales and marketing -- then sell and market yourself and your communication skills. If the ad is placed by the potential employer, then check out their web site to find out more about them and use that information in the cover letter. I can assure you that the majority of candidates do not take the time to write a proper cover letter. If you are not a good fit for the position, the right letter won't change that. But if you are qualified and don't write a letter, or use a generic cover, or send one with typos - I will not schedule an interview with you.
Yes, all of this requires you to do some homework and to take more time when you email your resume. The competition is tough out there. Not everyone is going to get an interview, including some people who could actually succeed in the position. If you are looking for work, your job is to present yourself as a top candidate so that you get an interview. You do that by showing us why you are a top candidate and you do that by taking your time and doing your homework first.
I wish everyone a Happy New Year. May this be a year where companies find the best candidates for the position, and where each candidate finds the position that best suits them. That can only happen if we all do our homework first, and take the time to get it right.
I've been searching the web for other good advice and found the following article and blog that both speak to the truth:
http://www.nytimes.com/2008/03/02/jobs/02career.html
http://blogs.jobdig.com/wwds/2009/01/07/dig-your-job-how-to-find-a-new-one/
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